This site has been designed to make ordering as easy and convenient as possible. Orders can be placed via our website 24/7 365 days a year.
For details on how to place an order with totes ISOTONER you should refer to the relevant information at www.totes.co.uk. You will have an opportunity to view your order and make any amendments to it up until the point at which you submit your order.
All orders placed by you are an offer made by you and are subject to acceptance by us. We may choose not to accept your order for any reason and will not be liable to you or to anyone else in those circumstances. We also reserve the right to close your account for any reason and will not be liable to you or anyone else in those circumstances.
Acceptance of your order and the forming of a contract between us will take place when we despatch the products ordered to you, unless we have notified you that we do not accept your order or you have cancelled it in accordance with our below terms and conditions.
Please ensure that the full address including the postcode of the recipient is entered when ordering. We will not be held responsible for items that are not delivered due to incorrect details. No change can be made to the delivery address once the order has been dispatched.
Where delivery charges are displayed on screen, these are standard UK mainland delivery charges only (unless otherwise specified).
We will only despatch products ordered by you once payment has been authorised. If you are paying by cheque, your order will not be despatched until your cheque has arrived and has been cleared.
totes ISOTONER uses Sage pay for online credit/debit card transactions. Sage pay is the most popular online payment system in the UK. All payment information is transmitted in secure mode and is encrypted using the highest levels of online security encryption available. We do not accept cash. Further information on payment methods are available at www.totes.co.uk.